moonlit-hill
Home About Services Contact

Cookies Policy

Last Updated: May 11, 2026

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

moonlit-hill uses cookies to enhance your browsing experience, understand how you use our website, and improve our services. We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • Remembering your cookie preferences
  • Maintaining security and authentication
  • Preventing fraudulent activity

You cannot opt out of essential cookies as they are required for the website to work.

Performance Cookies

These cookies collect information about how visitors use our website, such as:

  • Which pages are visited most often
  • Time spent on pages
  • Navigation patterns
  • Error messages encountered

All information collected by performance cookies is aggregated and anonymous.

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features, such as:

  • Remembering your preferences and settings
  • Recognizing you when you return to our site
  • Providing personalized content

Types of Cookies We Use

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie preferences 1 year Essential
session_id Maintains your session state Session Essential
_ga Distinguishes users for analytics 2 years Performance
_gid Distinguishes users for analytics 24 hours Performance
preferences Remembers your site preferences 6 months Functionality

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party cookies may include:

  • Analytics services (e.g., Google Analytics)
  • Social media platforms
  • Content delivery networks

We recommend reviewing the privacy policies of these third parties to understand how they use cookies.

Managing Cookies

Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View which cookies are stored and delete them individually
  • Block all cookies from specific websites
  • Block all third-party cookies
  • Delete all cookies when you close your browser
  • Enable "Do Not Track" preferences

Browser-Specific Instructions

Here's how to manage cookies in common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

Impact of Disabling Cookies

Please note that disabling cookies may affect your ability to use certain features of our website. Specifically:

  • You may need to re-enter information on forms
  • Some personalized features may not work
  • We won't be able to remember your cookie preferences
  • You may see the cookie banner on every visit

Essential cookies cannot be disabled as they are required for the website to function.

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. We will update this policy as standards develop.

Web Beacons

In addition to cookies, we may use web beacons (also known as pixel tags) to track user engagement with emails and website pages. Web beacons are small graphic images that allow us to understand:

  • Whether emails have been opened
  • Which links have been clicked
  • How many users visit specific pages

Local Storage

Our website may also use local storage technology (such as HTML5 local storage) to store preferences and improve performance. Unlike cookies, local storage data does not expire automatically and must be cleared manually through your browser settings.

Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, legislation, or our practices. The "Last Updated" date indicates when changes were last made.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: Level 12, 147 Collins Street, Melbourne VIC 3000, Australia

Additional Resources

For more information about cookies and how to manage them, visit:

  • moonlit-hill.com
  • Allmoonlit-hill.com

moonlit-hill

Expert guidance for accessing government benefits across Australia.

Services

  • NDIS Navigation
  • Aged Care Applications
  • DSP Support
  • Appeals & Reviews

Company

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Use

Legal

  • GDPR Compliance
  • Cookies Policy

© 2026 moonlit-hill. All rights reserved.